Contact Us
Last updated: 26 September 2026
The quickest way to reach the SaveFromMedia team is by email: savefrommedia@gmail.com. We answer in English and usually reply within 48 hours.
What you can write to us about
A link doesn't work
Tell us the link you pasted, the error message you saw, and your device and browser. That is usually all we need to find the problem. Email us about this.
Ideas and feature requests
Missing a format, a platform or an option? We collect every suggestion and use them to decide what to build next. Email us about this.
Copyright
If you own content and want to report its use, please follow the steps on our DMCA page so we have everything needed to act. Email us about this.
Business and advertising
Partnerships, advertising and press questions are welcome at the same address. Email us about this.
Copyright notices
Formal takedown notices have their own page with everything a notice must contain and how counter-notices work: DMCA and copyright policy.
Before you write
Many answers are already on the tool pages: supported link types and common problems are explained on the TikTok downloader page. Please note that we can't download private posts or help with access to anyone else's account.